We are upgrading our store. Any orders placed through this store will not be honored or fulfilled.

Welcome to Mistry Gems

07824811567

Mistry Gems Delivery Policy

UK

Standard Delivery

First Class Standard Delivery is £1.50 - this is the basic Large Letter Method via Royal Mail and is NOT Insured and NOT Trackable.  We are offering this method as a cheaper delivery option, however, please note we will not be responsible for items Lost in the post.  We will obtain a Certificate of Posting as proof of delivery.  If you would like your goods trackable and insured, please upgrade to the next shipping method - Recorded Signed for Method (which we would suggest).
 
Delivery is FREE for orders over £30 in the UK only.
 
Shipping time for both methods is approximately 2-3 working days (working days do not include Saturday, Sunday or UK Bank Holidays). Items are sent via Royal Mail and can take 1-2 working days. Please note a signature may be required for the Recorded Signed for Method.

UK Next Day Special Delivery

Next Day Shipping is £7.50. *Orders must be placed before 2pm Monday to Thursday for next working day shipping (working days do not include Saturday, Sunday or UK Bank Holidays). Orders placed before 2pm on Friday will be shipped the following Monday.

Next Day Shipping is not available for the Channel Islands.

If Next Day Delivery is not available, we will inform you via email as soon as notification has been received.

The following regions and postcodes require 2 working days for shipping:

Northern Ireland , AB30-31, AB33-38, AB41 6-8, AB41-43,AB43 6-8,AB44-45,AB-51-56 & 63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, IV1-3, IV4-36 40 & 52-54, IV41-49 51 & 55-56, KA27, KA28, KW1-3 & 5-14, KW15, PA20-49 & 62-77, PA60, PA61, PA78, PH17-26, PH30-41, PH42, PH43, PH44, PH49-50, TR21-25, ZE1

The following postcodes require 3 working days for shipping:

HS1-9, KW16-17, ZE2-3

International

Europe
 
The basic Royal Mail International Standard Shipping to Europe is £2.50.  
Please note this method of shipping is NOT Insured and is NOT trackable.  
We will NOT be responsible for items lost in the Post.  We will obtain a Certificate of Posting as proof of postage. 
We would suggest you upgrade to the next Shipping Method if you would like your goods insured and Trackable.

Royal Mail International Tracked and Signed service to EU Europe is £8.50.
Shipping time is 2-3 working days (working days do not include Saturday, Sunday or Public Holidays). A signature may be required upon delivery attempt.
 
For both methods, goods should arrive within 5 working days, but can take longer.

Rest of World
 
The basic Royal Mail International Standard Shipping to the Rest of the World is £3.50.  
Please note this method of shipping is NOT Insured and is NOT trackable.  
We will NOT be responsible for items lost in the Post.  We will obtain a Certificate of Posting as proof of postage. 
We would suggest you upgrade to the next Shipping Method if you would like your goods insured and Trackable.

Royal Mail International Tracked and Signed service to the Rest of the World is £9.00. 
Shipping time is 2-3 working days (working days do not include Saturday, Sunday or Public Holidays). 
A signature may be required upon delivery attempt.
 
For both methods, goods should arrive within 5 - 7 working days, but can take longer.

Please Note

UK and USA orders must have a valid postcode/zip code. Orders placed without a valid postcode may be delayed.

We aim to ship your order to the shipping address you have requested in your order within the time period set out above but we cannot give exact shipping dates and times. If you require the item to be sent as a gift to an address different from the billing address, please mention this and the gift message in the comments box at the time of payment.

Prices are displayed and charged in UK Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration fee if your order has to be converted to a currency other than this.

For International Deliveries, all products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping